Contact information
Contact Us
We're Here to Help
At TreadGuard™, customer satisfaction is our priority. Whether you have a question about your order, shipping, returns, or our products, our support team is ready to assist.
📞 Customer Support
Phone / WhatsApp
081 530 3453
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday & Public Holidays: Closed
📦 Order Support
Need help with an existing order?
Please include:
- Your Order Number
- Your Full Name
- A brief description of your enquiry
This helps us resolve your request as quickly as possible.
🚚 Shipping Enquiries
Our standard delivery time is 5–10 business days.
If your order has not arrived within this timeframe, please contact us and we'll gladly investigate your shipment.
🔄 Returns & Refunds
If you need to request a return or report a damaged item, please contact us within the timeframes outlined in our Return & Refund Policy.
Be sure to include photos of the product if applicable.
💬 Need Assistance?
Our team is committed to providing fast, friendly, and professional customer support.
We aim to respond to all enquiries as quickly as possible during business hours.
TreadGuard™
Premium Emergency Tyre Repair Solutions
Keeping South African drivers prepared for the unexpected.